A study has explored consumers changing attitude toward health care during the COVID-19 pandemic. | Morguefile
+ Technology/Innovation
Michael Pineda | Jul 23, 2020

Study: Attitudes, approach toward medical care changing amid pandemic

Attitudes are changing toward medicine during the COVID-19 pandemic with Americans becoming more willing to put off procedures but becoming more comfortable with pharmacists and virtual medicine.

A partnership between The Alliance of Community Health Plans and Academy of Managed Care Pharmacy explored the attitude and actions of consumers. A National Health Council press release reported 72% of Americans have changed their approach to health care.

The press release also found 41% of those responding have delayed health care and 42% are uncomfortable with going to a hospital. The study also found consumers are "very comfortable" picking up prescriptions, which highlights the comfort and personal relationships developed with pharmacists.

Virtual appointments, which are also known as telehealth, have risen during the pandemic as some procedures were ordered to be held off by the state as the coronavirus patients were given priority.

Twenty-eight percent of respondents discussed virtual appointments with an 89% satisfaction rate, the press release reported.

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