Vanderbilt University School of Nursing has named Ryan McNew as its first Divisional Commodore Award winner, also making him a nominee for the university's highest award, the Vanderbilt Commodore Award.
McNew, who is the manager for Vanderbilt University's School of Nursing Frist Nursing Informatics Center (FNIC), directs operations and planning for FNIC and the School of Nursing's technology center and informatics support, according to the university. His team is responsible for electronic classroom support, video production and database programming.
“I have been in higher education administration for over 35 years and have never encountered another employee with (McNew’s) dedication, drive, knowledge and willingness to help others," Betsy Weiner, Vanderbilt's senior associate dean for informatics, wrote in her nomination letter for McNew, according to the university.
“A large number of our classes at VUSN are taught at a distance. Sometimes technology issues arise and Ryan is able to provide a calming presence as he assists faculty, students and staff in problem resolution,” Weiner wrote. "In addition, due to the nature of online courses, students perform coursework or take tests outside of traditional business hours. McNew is known for his calm, compassionate help with technological issues regardless of day or night."
McNew has worked at Vanderbilt for over 20 years and previously served as LAN manager for the its School of Nursing, the university said.